There are many cases when you need to get in touch with OYO Customer Care when you book your stay(or want to book your stay).
OYO Rooms has more than 4 million customer base. And due to this huge customer base, OYO Rooms provide multiple ways to contact the OYO Customer Care team. They provide 24*7 helpline number, dedicated emails ids for any kind of issue regarding hotel booking, Complaint, Feedback, Suggestion, Enquiry, refund and more.
In this post, I will be sharing information about how you can contact OYO Customer Service for your queries and complaints.
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OYO Customer Care – How To Contact OYO Customer Service
Here are some ways to contact OYO Rooms. You can use any of the 4 mentioned methods to get your issues resolved.
1. Call Oyo Customer Care Number
OYO has a dedicated customer care number for its guests and customers.
OYO Customer care number: 093139 31393(for customers)
Become OYO partners: 70530-70530(To list properties)
You can simply call them on the above number and OYO representatives will assist you with all your bookings and queries.
Oyo rooms currently do not provide a toll-free number for their customers. So calling on the above number will be chargeable. You can contact OYO customer care regarding service, features, complaints, suggestions, payments, pricing, reviews, etc. related queries.
2. Through OYO Official Site
OYO’s official site provides a ticket-based support system to all its customers.
Go to the site of OYO and scroll down to the bottom of the page to find the ‘Support’ option.
the following page shows the FAQs with ‘need more option’ option on the top right corner.
Click on that option to submit a ticket with your enquires. You will be asked to fill your email id and the registered phone number. You can mention the subject as well. Write your queries in the description box. You can also attach documents and photos to explain your queries.
And click the submit button. And that’s it!
Expect a reply from the OYO team within 24 hours.
3. Through Official OYO Rooms App
You can get in touch with the OYO team through their official OYO app.
-Launch the OYO app and click on the ‘You’ option on the menu bar
-Next click on the ‘OYO Assist’ option on the following page.
Oyo Assist shows you all your recent bookings, popular FAQs and also gives you the option of modifying your booking. If you have any issue regarding your bookings, then click on the booking and you will have options to claim for refunds, and check your refund/cashback status for that particular booking.
Further, the last option is ‘Call Us’. You can click on that option to get in touch with Oyo customer care representatives on the phone. The phone number is not toll-free and is chargeable to you.
***Download the official OYO app for Android, and IOS.
4. Through OYO Ping- Chat service
OYO has recently launched a chat service for its customers. Now customers can directly chat with OYO customer executives regarding their concerns.
All you need is to install the OYO app.
1. Click on the menu button.
2. Click on OYO Ping- Chat with us.
3. Select options from the list according to your concern or simply click on ‘Raise any other issue’.
4. Click on ‘Connect now’ and you will be connected to a customer experience manager.
Other Ways To Contact OYO CUSTOMER SERVICE
Oyo customer care email id: contact@oyorooms.com
If you got any issue regarding bookings, you can contact OYO at bookings@oyorooms.com
You can get in touch with OYO at there office address:
OYO Rooms Office Address
Oravel Stays Private Ltd., Unit-325,
B-2 Tower, Spaze I-Tech Park,
Sohna Road, Sector-49,
Gurgaon-122002,
Haryana
Social Media Profiles
- Facebook Page- www.facebook.com/oyorooms
- Twitter Page- twitter.com/oyorooms
- Instagram Page- instagram.com/oyorooms/
These are the following options by which you can contact OYO customers care. OYO customer service is great in terms of response and help. The best option is to call them directly regarding your issue and OYO customer care team will be happy to help you.
